Aigo Global Inc. Personal Information Protection and Privacy Policy
Effective Date: July 3, 2025
Introduction
Welcome to Aigo. We value your privacy and are committed to protecting your personal information in accordance with applicable laws and regulations. This Privacy Policy ("Policy") outlines how Aigo Global Inc. ("Aigo," "we," "our," or "us") collects, uses, stores, and discloses your personal information when you use our products and services.
This Policy applies to all services provided by Aigo and its affiliates that link to this Policy or do not have a separate privacy policy. Please read this Policy carefully. By using our services, you agree to the practices described herein.
Definitions
Personal Information: Any information that identifies or can be used to identify a natural person.
Sensitive Personal Information: Includes identity numbers, biometric data, financial data, location data, and personal information of individuals under 14 years of age.
Processing: Includes collection, storage, use, sharing, transfer, and deletion of personal information.
Data Subject: The individual to whom the personal information relates.
Controller: Aigo Global Inc., which determines the purposes and means of processing personal information.
What We Collect
a. Information You Provide
Mobile phone number, name, age, photos, email address, student ID (if applicable), address, and payment information.
b. Information We Collect Automatically
Device information (model, OS, identifiers)
Location data (GPS, WiFi, Bluetooth data)
Service usage logs (IP address, search history, transaction history)
Cookies and similar tracking technologies
c. Information from Third Parties
Account information from authorized third-party login services
Personal data shared via integrated third-party SDKs or APIs
How We Use Your Information
We use your personal information for the following lawful purposes:
To create and manage user accounts
To fulfill service transactions and provide customer support
To comply with legal obligations (e.g., identity verification)
To personalize content, offers, and user experience
To process payments and prevent fraud
To ensure safety and security
For analytics, research, and product improvement
For marketing and communication (with your consent)
Legal Bases for Processing
We process your personal data based on one or more of the following legal bases:
Your explicit consent
Performance of a contract
Compliance with a legal obligation
Protection of vital interests
Our legitimate interests, unless overridden by your privacy rights
Cookies and Similar Technologies
We use cookies, pixel tags, ETags, and similar technologies to:
Maintain session and site functionality
Understand usage behavior
Provide personalized content
You may disable cookies in your browser settings, but this may affect your ability to use certain features.
Sharing and Disclosure
We may share your personal information with:
Service Providers: To perform functions on our behalf
Affiliates: For internal administrative purposes and unified service delivery
Business Partners: With your consent, to provide co-branded services
Legal Authorities: Where required by law, regulation, or legal process
We do not sell your personal information. In the event of a merger, acquisition, or sale, your data may be transferred with appropriate safeguards.
Data Security
We implement reasonable and appropriate measures to protect your personal information, including:
Encryption and anonymization
Access control mechanisms
Employee training on data protection
Regular audits and security assessments
Your Rights
You have the following rights regarding your personal information:
Access your data
Correct or update inaccurate information
Delete personal information under certain conditions
Withdraw consent to data processing
Cancel your account
Restrict automated decision-making if it significantly affects you
To exercise your rights, please contact us using the details below. We will respond within 15 business days.
Children's Privacy
Our services are intended for users with full legal capacity. If you are under 14, you must obtain verifiable parental consent before using our services. We do not knowingly collect personal data from children without such consent.
International Data Transfers
If your data is transferred to jurisdictions outside your country of residence (e.g., servers in the United States), we will implement necessary security safeguards and obtain your consent where required by law.
Retention of Personal Information
We retain your data only for as long as necessary for the purposes stated in this Policy or as required by law. Upon expiration of the retention period, data will be securely deleted or anonymized.
Policy Updates
We may update this Policy to reflect changes in laws, services, or business operations. Significant changes will be communicated via email, app notification, or our website.
Managing Your Personal Information
To exercise your rights (including access, correction, deletion, download, consent withdrawal), please contact us via:
Email: support@aigogo.com (Subject: Personal Data Request)
Or through your account settings if applicable
We may ask you to verify your identity before processing your request. We will respond within 15 business days.
Third-Party Services and SDKs
To deliver certain features, we may integrate services provided by third parties, including but not limited to:
Shopify – Store hosting and payment integration (Privacy Policy)
Google Analytics – Usage data analytics (Privacy Policy)
Firebase – Push notifications, app analytics (if used)
Map SDKs – For location-based services (if applicable)
Payment Providers – For processing orders and refunds (e.g., third-party payment platforms)
These third-party tools may collect data per their own privacy policies. We recommend users review their terms before using features powered by them.
Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature. Please note that Aigo does not currently respond to Do Not Track (DNT) signals. This setting does not change how we collect or use data.
Contact Us
If you have questions or concerns about this Policy, or wish to exercise your rights, please contact us:
Email: support@aigogo.com
Phone: +1 (657) 643-2220
Mail: Aigo Global Inc., 3090 Bristol St, Suite 500, Costa Mesa, CA 92626, USA
We are committed to resolving any concerns promptly and transparently.
Last updated: July 3, 2025